ACE Group has announced that it has bolstered its claims team in the Europe, Middle East and Africa (EMEA) region as part of its ongoing effort to enhance the claims service for customers.
Steve Parry has been promoted to head of UK and Ireland Claims, a role to which he brings more than a quarter of a century of experience within the sector.
Parry, who has been with ACE for six years, will be directly responsible to Claims Director, EMEA and International Casualty Claims Executive Peter Murray, to Regional President, UK and Ireland David Robinson and to President, ACE Global Markets Matthew Shaw.
Following his appointment Multinational Claims Client Executive Graham Chesman will increase his focus upon claims management for the firm’s multinational client segment.
Elsewhere, Andrew McAvan has been promoted to Property Claims Manager, ACE European Group and Steve Crabb has been promoted to Political Risk and Energy Claims Manager.
Darren Farrup returns to ACE European Group after a stint in Asia Pacific and occupies the post of Personal and Business Insurance Claims Manager.
Outside of London, where all the above appointments have been made with immediate effect, Eric Merville joins ACE as Director of Claims for Continental, Central and Eastern Europe and Blandine Thiry assumes the newly created role of Continental Europe Claims Operations Manager.